I have never used any BT services myself aside from Workspace, but I have a client who had a very difficult time giving me their list of their customers' email addresses because it was all stored on their BT webmail utility, cobranded with Yahoo. You could not copy the list, forward it, print it out, or include it as an inline list. All you could do with it was insert it into an email's “to” field. I said to them that as things stood, they did not actually own their own business data. I find it really shocking that any company would adopt such a careless, white-label-driven model for a whole service division, all the while touting themselves as the small business's best friend.

Evernote is more of a note-taking utility, useful for storing and categorising all those things that normally get scribbled on dozens of pieces of note paper (who me?)

I use Basecamp now but it is not the right fit for everyone. Here is a great selection of other PM tools:
http://www.sitepoint.com/blogs/2009/03/26/16-pr...

I have never used any BT services myself aside from Workspace, but I have a client who had a very difficult time giving me their list of their customers' email addresses because it was all stored on their BT webmail utility, cobranded with Yahoo. You could not copy the list, forward it, print it out, or include it as an inline list. All you could do with it was insert it into an email's “to” field. I said to them that as things stood, they did not actually own their own business data. I find it really shocking that any company would adopt such a careless, white-label-driven model for a whole service division, all the while touting themselves as the small business's best friend.

Evernote is more of a note-taking utility, useful for storing and categorising all those things that normally get scribbled on dozens of pieces of note paper (who me?)

I use Basecamp now but it is not the right fit for everyone. Here is a great selection of other PM tools:
http://www.sitepoint.com/blogs/2009/03/26/16-pr...

The worst thing of all is not providing users with a transition path. It really couldn't be that difficult to provide an export to any number of free services.

I had a workspace account but never used it so don't know anything about the tools if offers or what you've been using it for.

Have you looked at Evernote? that might offer an alternative, and maybe even Posterous?

Best of luck – Steve

Contrary to the email you quoted above, BT never sent anything out in relation to its closure. That email was the first I heard about it. But the signup page is still live: https://signup.btworkspace.com/Step1.aspx
It seems to me that neither BT or SMBLive want to take any responsibility for this product and both are as bad as each other when it comes to dropping the ball.

There's a lesson here about building a service division based entirely on co-branded white label products. Don't.